We operate to the highest quality standards. We provide professional, cost effective ship management service to:

• Meet the agreed requirements of our customers
• Fulfill our responsibilities to:
  • Our employees
  • The environment
  • The public at large

The Senior management is committed and strives for quality excellence by:

• Assigning responsibilities and authorities
• Establishing and implementing our Management System (MS)
• Ensuring our MS is updated and satisfies the requirements of:
  • IMO
  • ISM Code
  • ISO 9001
  • lntern ationallegislation
• Meeting customer expectations as defined in charter parties and management agreements
• lnvesting on long term customer re lations
• Ensuring our customer relations are based on:
  • Trust
  • Mutual concern for society’s welfare and development
• Ensuring timely and in-depth process and resolution of any customer complaints
• Coordinating the identification of representative clients and their valued opinion
• Developing and implementing documented and cont rolled processes
• lmproving continuously our MS and operational responsiveness
• Providing a framework for setting, reviewing and improving reasonable and measurable:
  • Quality objectives
  • Performance targets
• Developing employee quality orient ation through effective training
• Ensuring that all the responsibilities for the seafa rers’ recruiting are conducted:
  • ln compliance with MLC 2006
  • τime ly and efficiently
• Providing the seafarers, a safe working environment free of HSE hazards

The Senior Management through the appointed Management Representative ensure this policy is:

• Assessed and evaluated continuously for its suitability and use
• Communicated and understood by employees onboard and ashore
• Available to relevant interested parties, as appropriate